Refund policy

At Raspberry Hills, customer satisfaction is our top priority. We want every customer to have a smooth and enjoyable shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be:

• Unworn and unused
• In the original condition
• With original tags and packaging
• Free from any damage, stains, or signs of use

To request a return, please contact our customer support team with your order number and reason for the return.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.

Please note that shipping costs are non-refundable unless the item received was incorrect, damaged, or defective.

Exchanges

If you need a different size or replacement item, please contact us within 30 days of delivery. Exchanges are subject to product availability.

Non-Returnable Items

Certain items cannot be returned, including:

• Items that have been worn or washed
• Items without original packaging
• Final sale or discounted products (unless defective)

For any return-related questions, please contact our support team.

Email: Info@rasberyhills.com